Refund policy

Because of the nature of the product, we have a no return policy, which means once the order has been delivered, you cannot request a return.

Products Sold “As Is”

All products are sold “as is” and “as available.” Product descriptions and photographs are provided to represent potential cards as accurately and as reasonably as possible; however, minor imperfections, manufacturing variations, surface wear, print defects, packaging damage, or other condition differences may be present. We are not the manufacturer of these cards. 

By completing a purchase, you acknowledge that you have reviewed the product description and available photographs and accept the product in its current condition. We do not guarantee that any item will receive a particular grade, maintain or increase in value, or meet the standards of any third-party grading company.

Except where otherwise required by law, all sales are final. Returns, refunds, or exchanges will not be accepted based on condition, personal preference, perceived value, grading results, or minor differences from photographs. Please contact us promptly if your order arrives materially damaged during shipping or if you receive an incorrect item.

You can always contact us for any return question at hi@ovurcards.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at hi@ovurcards.com.